Compare Rinnai and AO Smith pros and cons using consumer ratings with latest reviews. The Rinnai RUC98iN is a top buy from the manufacturer. After contacting Rinnai multiple times I finally figured out Lowes carried one. Rinnai Service Repair Centers. All our factories are ISO 9001 or ISO 14001 certified. The 9.4: 50lbs… Read honest and unbiased product reviews from our users. 4.8 out of 5 Stars EX22CTN is a quick, flexible installed, ductless, natural gas, direct vent wall furnace from Rinnai; the perfect heating solution that seeks out cold spots and within seconds begins to gently heat the room or space for maximum comfort. Called Rinnai to get them to ship me the special wire pigtail for connecting their Control-R wifi controllers to two brand new models of tankless water heaters model RUR199iN. Electric heaters are not represented. The 9.4: 9,900 - 199,000 BTU 2. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Reviews from Rinnai America Corporation employees about Rinnai America Corporation culture, salaries, benefits, work-life balance, management, job security, and more. Now I have got recovery letter from Rinnai and threatening me that non payment of $195 will be reported to Veda. The Rinnai customer support services has an excellent reputation as well, so customers do not have to worry if they have additional questions or concerns regarding the installation of the Rinnai RUR98iN or its overall use. Rinnai’s split system range includes; J Series, C Series, D Series, Q Series, G Series and Inverter Cassette. I worked at Rinnai America full-time for more than a year, They make you think its a team building company, They try to demote you, then make it toxic so you leave or get fired, I worked at Rinnai America full-time for more than 3 years, Good people to work with Latest review: Just replace the old 170L hot water system by Rinnai B26. I attempted to purchase a Rinnai combo gas boiler unit for about 3 weeks. 1st Care is a national service network with technicians experienced and qualified on all Rinnai Group Products, providing both manufacturer’s Product Warranty and general service maintenance works. Rinnai RUC98iN Ultra Series Tankless Water Heater. What can we help you with? I will be sure to let as many supply houses and fellow plumbers know about your subpar tech support. Both the V65IN and RU199IN do well on that front. Rinnai tankless water heaters from RL75 series, together with the RL94, are coming from the non-condensing and high efficient group, that offer some features like the advanced models from RUC and RUR series. Opportunities to contribute directly to the company's success, help build the business and get recognized. The worst pile a junk on the market. All Rinnai Service Centers. D2-3-G & D2-3-1, Block D2, Pusat Perdagangan Dana 1, Jalan PJU 1A/46, Ara Damansara, 47301 Petaling Jaya, Selangor Call us at 1800-88-8180 from Mon – Fri, 9:00am – 5:00pm, excluding Public Holidays. Review #1498234 is a subjective opinion of poster. Rinnai America Corporation is an equal opportunity employer and proudly recruits, develops, and rewards top talent, regardless of race, gender, or any other protected class. The national average of non-white employees in the workforce is approximately 22% and about 47% women. All they do is lie and make up *** back and forth. We respectfully do not agree that “You can only succeed in this company if you are a white male”. Answer is : due to smart meter it works during off peak hours. Kindly allow 3 business days for a response. Do not buy any if there products you will regret it. Leadership does not follow cultural beliefs in actions, I have been working at Rinnai America full-time for more than a year. To contact our service team regarding any enquiries, kindly email [email protected]. I would not recomend this company to any one. We were charged $225 for our troubles and when I phoned to discuss our options further (4 weeks ago) I was informed someone would return my call...nil call has been received. Systems do not support business requirements I have been working at Rinnai America full-time. You lose your customers. What happened? Pissed Consumer © 2021 All Review #1365735 is a subjective opinion of poster. I contacted the company and they said maintenance was the issue. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Additionally, labor and any service charges are NOT covered by Rinnai on any of their water heaters, so I was out 70 dollars for the service call. Throw your money out the window. (They charged me a $195 call out fee) They suggested replacing the tapware due to water flow restrictions, so we did, nothing changed. The lady that booked the service call has stated that there is seven year warranty, another lady says that I have to pay while the technicians arrive, another lays states that as per their record technician has already come and fixed the problem. The worst pile a junk on the market. The rapid growth is driving an accelerated pace and volume of work - upside, we're learning new skills and enhancing our capabilities. I've worked here for a little over 1 year. There is not enough information available to create the chart. 4.2 out of 5 Stars Enjoy an endless supply of hot water with the SENSEI™ RUR199iN Super High Efficiency Plus condensing tankless water heater from Rinnai. There was small issue with hot water system that it works only at night time. ", "Get ahold of tech support they know their products. Good thing most mechanical items don't work this poorly! This review may make it easier for you to decide I hope. Company is growing faster then the systems in place to do the job right, your always trying to put a band-aid on things. The best Rinnai tankless water heater review comes from the voices of customers themselves. Are you sure you want to replace it? Review #1181261 is a subjective opinion of poster. Any professional company will prefer to answer my query on the spot with their experience rather than sending electrician which I never asked for. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. 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